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Windows 8 sering restart sendiri

Discussion in 'Windows 8' started by alwyshihab.11, Nov 17, 2013.

  1. alwyshihab.11

    alwyshihab.11 New Member

    Joined:
    Nov 17, 2013
    Messages:
    7
    akang2 disini saya mau tanya. kenapa ya komputer (windows 8-) saya sering restart sendiri kalau lagi main game full screen atau lagi nonton film full screen? kadang kadang kalau lagi internet juga suka restart sendiri :tidaak1: . kurang lebih gini nih keterangannya. [​IMG] irql_not_less_or_equal .kadang kadang keterangannya gini [​IMG] kernel_security_check_failure. mohon bantuannya ya.. :pleease3:
     
  2. amdpastrana

    amdpastrana Most Valuable Member

    Joined:
    Jul 10, 2013
    Messages:
    853
    saya dulu pernah mengalami hal ini, kalo gk salah waktu itu saya hanya mengganti memroy RAMnya saja setelah itu masalahnya sudah beres.
     
  3. Febian

    Febian Administrator Staff Member

    Joined:
    May 7, 2013
    Messages:
    7,952
    Download dan install Blue Screen View
    Setelah itu view file minidump (.dmp) terbaru, save as text n pastekan isinya disini
    aku coba bantu analisa apa yang menjadi penyebab BSOD tersebut
    :goodjob:
     
  4. alwyshihab.11

    alwyshihab.11 New Member

    Joined:
    Nov 17, 2013
    Messages:
    7
    ni yang terbaru
    ==================================================
    Dump File : 111813-25724-01.dmp
    Crash Time : 18/11/2013 11:37:41
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : 0x00000004
    Parameter 2 : 0x000000ff
    Parameter 3 : 0x00000000
    Parameter 4 : 0x815c75cd
    Caused By Driver : umbus.sys
    Caused By Address : umbus.sys+2023
    File Description : User-Mode Bus Enumerator
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.2.9200.16384 (win8_rtm.120725-1247)
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+ca5e0
    Stack Address 1 : ntoskrnl.exe+1b05cd
    Stack Address 2 : ntoskrnl.exe+1b1e81
    Stack Address 3 : ntoskrnl.exe+1453f4
    Computer Name :
    Full Path : C:\Windows\Minidump\111813-25724-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 9200
    Dump File Size : 163.736
    Dump File Time : 18/11/2013 11:39:30
    ==================================================
    kalau yang paling sering sih ini
    ==================================================
    Dump File : 111813-26348-01.dmp
    Crash Time : 18/11/2013 11:08:30
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : 0x00000004
    Parameter 2 : 0x000000ff
    Parameter 3 : 0x00000000
    Parameter 4 : 0x822155cd
    Caused By Driver : intelppm.sys
    Caused By Address : intelppm.sys+1023
    File Description : Processor Device Driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.2.9200.16384 (win8_rtm.120725-1247)
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+ca5e0
    Stack Address 1 : ntoskrnl.exe+1b05cd
    Stack Address 2 : ntoskrnl.exe+1b1e81
    Stack Address 3 : ntoskrnl.exe+1453f4
    Computer Name :
    Full Path : C:\Windows\Minidump\111813-26348-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 9200
    Dump File Size : 163.680
    Dump File Time : 18/11/2013 11:12:18
    ==================================================
    Mohon Bantuannya :desperate2:
     
  5. Febian

    Febian Administrator Staff Member

    Joined:
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    Messages:
    7,952
    Untuk problem pertama, disebabkan oleh umbus.sys, yaitu driver USB
    Sedangkan untuk problem kedua, disebabkan oleh intelppm.sys, yaitu processor driver Intel

    Bisa jadi driver di PC kamu corrupt atau bermasalah,
    Jadi solusi pertama yang bisa kamu coba adalah mendownload dan menginstall seluruh driver terbaru untuk PC kamu, terutama driver USB dan Intel

    Coba periksa juga apakah ada file system yang corrupt atau tidak. Caranya, buka Command Prompt dengan Run as Administrator lalu ketikkan sfc /scannnow -> Enter
     
  6. alwyshihab.11

    alwyshihab.11 New Member

    Joined:
    Nov 17, 2013
    Messages:
    7
    hasil nya ini gan: Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios. itu kenapa ya? :tidaak1:
     
  7. Febian

    Febian Administrator Staff Member

    Joined:
    May 7, 2013
    Messages:
    7,952
    wah ada beberapa file system yang corrupt di Windows km dan tidak bisa diperbaiki oleh sistem,
    So km harus melakukan repair Windows menggunakan DVD instalasi, refresh Windows, atau melakukan install ulang Windows
     
  8. alwyshihab.11

    alwyshihab.11 New Member

    Joined:
    Nov 17, 2013
    Messages:
    7
    ok makasih atas sarannya :goodjob:
     
  9. Andri Ari Setiawan

    Andri Ari Setiawan New Member

    Joined:
    May 19, 2015
    Messages:
    1
    Dump File : 051915-16265-01.dmp
    Crash Time : 5/19/2015 2:57:21 PM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : 0x000000d1
    Parameter 2 : 0x00000004
    Parameter 3 : 0x00000000
    Parameter 4 : 0x91b5c7f6
    Caused By Driver : athwn.sys
    Caused By Address : athwn.sys+1597f6
    File Description : Qualcomm Atheros Extensible Wireless LAN device driver
    Product Name : Driver for Qualcomm Atheros CB42/CB43/MB42/MB43 Network Adapter
    Company : Qualcomm Atheros Communications, Inc.
    File Version : 3.0.1.145
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+107260
    Stack Address 1 : athwn.sys+1597f6
    Stack Address 2 : athwn.sys+1245d4
    Stack Address 3 : athwn.sys+1907ca
    Computer Name :
    Full Path : C:\Windows\Minidump\051915-16265-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 9600
    Dump File Size : 153,904
    Dump File Time : 5/19/2015 2:58:19 PM

    ini gan setelah view file minidump. bisa minta tolong infonya kenapa laptop ane bisa restart sendiri muncul gambar di atas. thanks
     

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